CONTACT // FAQs

MARKETING

All inquiries directed towards marketing, events, or if you are a blogger looking to collaborate, please contact us via marketing@theillusionistdistillery.com

SALES

Inquiries regarding retail or gastronomy, please contact us via sales@theillusionistdistillery.com

EXPORT

Inquiries regarding export and distribution, please contact us under export@theillusionistdistillery.com

Alternatively, should you have any other questions that cannot be addressed with aforementioned departments, please use the form below.

SHOP FAQ'S

SHIPPING

Shipping UK:

  • Order value between £0 ~ £29.99, shipping fee is £12.90. Order value between £30.00 ~ £99.99, shipping is £7.90.
  • Free shipping when order value is over £100.
  • Typical shipping time is 5-7 business days.

Shipping IT: 

  • Order value between €0 ~ €29.99, shipping fee is €14,90. Order value between €30.00 ~ €99.99, shipping is €9,90.
  • Free shipping when order value is over €100.
  • Typical shipping time is 3-5 business days.

If you are located in either of the following countries, feel free to explore our other store here:

  • Germany // Austria // Switzerland // Netherlands // France // Denmark // Sweden
ON-SITE PICKUP

We currently do not operate an on-site store for pickups, however you may call in advance to organize a pickup, under +49 (0) 89 1500 184 0. Alternatively, if you're a local in Munich, feel free to drop by Curtain Call Bar in Glockenbach to purchase any Illusionist Dry Gin products of your choice.

PAYMENT METHODS

We accept the following payment options: Paypal, Credit Card, Google Pay, Sofortüberweisung and Apple Pay.

DISCOUNT CODE

Please apply the discount code in the checkout process. Once you are in the checkout page, there is a field to add your code - this will automatically update the value of your shopping cart.

You don't have a discount code? Make sure you subscribe to our newsletter for exclusive deals and promotions. 

PRODUCT FAQ'S

WHAT CAN I DO WITH THE BOTTLE ONCE IT IS EMPTY?

If you want to dispose of the empty bottle properly, please recycle and discard in the white glass container. The bottles are glass, and have a special matte black coating, but otherwise the glass itself is clear.If you would otherwise like to repurpose the bottle, upcycling is the way to go!

You can build your own lampshade, soap dispenser, remodel the bottle as a flower vase, or simply use it as a vessel for your olive oil.